Thank you for shopping small.
***Special credit to the designer***
-Capacity: Holds 15 oz fluid
-Dishwasher and Microwave Safe Mug
-Professionally printed in small batches or made to order for personalized items (KraftyKathy prints the design, press on sublimation
-Design is printed on both sides using sublimation method
-Dye sublimation printing will not face or peel
-Carefully packaged and wrapped
Why order from KraftyKathyDesignsCo?
All of our items in our Etsy shop are handmade with love. We create the design, illustrate, print, press using high grade machines, package, and ships each item in our little shop in CA. We also support other online designers/illustrators here on Etsy that allows small business like us to use their work. We get our blank mugs/tumblers/sublimation materials from a small company in NV, a small business supporting another small businesses.
Looking to order in bulk/wholesale? Send us a message for a discount.
Processing time - 1-2 days once your payment is confirmed, we do everything in our little shop - no shipping from a warehouse.
Shipping - Items will ship next day and are packaged carefully using recyclable shipping materials to avoid damages.
We do not accept any returns or exchanges but if you are not happy with your item, let us know and we will work hard to make it better!
No return or exchanges for custom or personalized items.
We are located in Walnut Creek, CA (Bay Area). If you live in the area we offer drop-off or meet-up downtown Lafayette/PH/Concord/Walnut Creek and we will be happy to give you a 10% discount and waived shipping cost (if any)!
Let’s be social!
Follow, Like, and share our page at all social media accounts - KraftyKathyDesigns
Tag me in your photos #kraftykathydesigns #kraftykathymadeit
Check out other items and check frequently for more items I will be posting soon. Thank you so much for visiting my shop and shopping handmade from a small business.
1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We LOVE custom/personalized order, please send us a note before placing your order.
All items are handmade with love, please handle with care. Check included care instructions for your item.
Most items are HAND WASH ONLY, Coffee mugs are microwave and dishwasher safe but we recommend hand washing for longevity. Do not soak.
We will package your items with tissue paper, paper filler, ribbon that matches your item colors, and in a white box. We can also add the receiver's name upon request.
Yesssss! Message us for a quote and any order that has 10 or more of the same item is considered wholesale. We always include a SURPRISE GIFT!
Please message us within 24 hours of receiving your item, we will do our best to replace your item. For shipping insurance purposes, we require a photo of the item before processing. In some cases, we may need to charge for shipping new items.